Main Tasks

Position located in Cartagena,  to support and coordinate the day-to-day logistics and quality activities of the  Distribution Center.

1. Distribution Center Logistics Operations

· Monitor daily inbound, storage, picking, order fulfillment, and outbound activities to ensure compliance with established procedures and service-level agreements.

· Coordinate with 3PL partners, transportation providers, customs agencies, freight forwarders,port authorities, and internal stakeholders to support timely and efficient warehouse operations.

2. Inventory Management and Data Analysis

· Monitor inventory accuracy and investigate discrepancies through reconciliation, root-cause analysis, and corrective actions.

· Support inventory-related system transactions and ensure accurate and timely maintenance of relevant records in SAP and other applicable systems.

3. Quality Management and Product Conformity

· Ensure adherence to the Quality Management System, customer-specific requirements, MMS standards, and applicable quality procedures within the Distribution Center.

· Monitor product and shipment conformity and coordinate the resolution of quality deviations affecting inbound, storage, returns, clearance, and outbound processes

4. Complaints, Nonconformities, and Corrective Actions

· Maintain and follow up on customer and supplier complaints in SAP and ensure timely coordination with the involved functions.

· Coordinate the problem-solving process for internal issues and customer complaints using appropriate methodologies such as RPS and 8D. 

5. Audits, Compliance, and Continuous Improvement

· Support internal, external, customer, and management system audits related to logistics and quality activities.

· Coordinate investigations, corrections, corrective actions, and verification of audit findings within the area of responsibility.